Brain Bites: Email Management

More than ever before people rely on email in the workplace – but we dread the amount of time it takes to read through and respond to all our messages. This course will give you the skills you need to tame your email mountain and use it as the effective tool it is meant to be.

Topics covered include:

• Learning three goals of an email management strategy
• Understanding the two types of bad email strategies
• Using built-in email folders, and adding your own
• Managing emails with the five-step sorting process
• Learning the differences between Gmail and other email programs
• Converting emails into calendar appointments or tasks in Outlook and Gmail
• Using Flags, Stars, Mark Important, Categories, and Delegation in an effective email management strategy

Lesson:

1. Introduction
2. Folder Strategy
3. The Process
4. Organizing Gmail
5. Advanced Tips